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Return & Refund Policy

What is the return and exchange policy?

 

At Summersalts, we always want our customer to be satisfied and happy with their purchases. We regret that the return or refunds cannot be accommodated unless it is damage or has defects discovered upon receiving the items.

We have 7 days return policy upon receipt of order by the customer to notify and return the item to us, subject to the following terms and conditions:

  • Item must be in their original purchase condition. All packaging must be unused, unmarked and not defaced in any manner.

The returned item will be reviewed and checked by us and we reserve the right to perform remedies including:

  • Exchange the product with a new item of the same original order (if not, item of same or higher value).
  • Full refund for the returned item.

Once we have confirm the refunds, customer will received their refund within 7 days after the confirmation via Internet transfer method.

 

How to return the item?

  1. Securely pack the item in a box/parcel with a label printed “RETURN”.
  2. Deliver the item(s) to the address below:

Summersalts Beauty Enterprise
A-23A-19, PV20 Platinum Lake Condo,
No.5, Jalan Usahawan 2, Off Jalan Genting Kelang,
53200 Kuala Lumpur.
Contact: 0189883001