Q. How do purchase my order on the site?
To order your purchase :-
- Click “Add to cart” button on the products you wish to purchase.
- Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
- You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
- You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
- From here, you need to select your shipping methods and click “next” button.
- Next you'll need to choose your payment method then click “next” button.
- After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
- Click “Confirm Order” to complete the order.
Q. What are the payment methods available?
We accepts payments in Ringgit Malaysia (RM/MYR) only with Payment Methods as shown below :-
1. Credit Card
Via Ipay88 (Visa or Mastercard / Internet Banking)
2. Invoice / Cheque / Offline Bank Transfer
Bank : Maybank
Bank Account : 564061443909
Account Name : Summersalts Beauty Enterprise
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total amount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : [email protected] or whatsapp it to us at +60189883001.
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How much is your delivery fees?
Delivery is FREE for any purchases.
A flat fee of RM10 will be imposed for failed delivery.
Q. How long does the delivery usually takes?
Delivery usually will takes about 1-3 working days (West Malaysia) or 2-4 working days (East Malaysia).
* Working days not including weekend and also Public Holidays.
Q. How to check my parcel tracking number?
As soon as your parcel has left our store, we will notify you a tracking number via email.
Q. What should I do if my parcel delivery failed returned to sender?
No worries. We will contact you after we received the return parcel. The shipping fee (RM8 for West Malaysia, RM10 for East Malaysia) will be charged for reshipment.
Q. How to change my account personal information and shipping address?
- Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
- Click on “Lost Password?” and fill your email that used to register the account in the box.
- Click Submit.
- A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to [email protected] for us to clear your doubts.